Frequently asked questions

While you are planning your holiday in Altenmarkt-Zauchensee, one or two questions are bound to come up. Perhaps you are already in our village and are still looking for a very specific piece of information. As some questions reach us frequently, we have put together the following FAQs for you.

If you have any further questions, please feel free to use the search function or contact us directly at info@altemarkt-zauchensee.at or Tel.: +43 6452 5511.


What accommodations are available in Altenmarkt?

Is there an accommodation guide of Altenmarkt-Zauchensee?

Yes, our A-Z Moments includes all infrastructures in Altenmarkt-Zauchensee. You are welcome to pick it up directly from your host or from us at the tourist office, order it online or view it online.

Are there certified accommodations in Altenmarkt-Zauchensee?

Yes, many accommodations in Altenmarkt-Zauchensee are certified according to different categories.

Is it possible to book the accommodation online?

You can find the accommodations that can be booked online here.

What activities can be done in summer?

What activities can be done in winter?

What characterises an adventure farm?

A holiday at one of the member farms of Erlebnisbauernhöfe Altenmarkt-Zauchensee means summer and winter holidays in beautifully situated, hospitable farms with comfortable furnishings, high service quality and the enjoyment of farm-fresh produced products.

Where can you book a room on an adventure farm?

What are the opening hours of the Adventure Spa Amadé?

The Adventure Spa Amadé is open daily from 9 am - 10 pm.

What does admission to the Adventure Spa Amadé cost?

What special offers are available for admission to the Adventure Spa Amadé?

How big is the Adventure Spa Amadé in Altenmarkt?

The Adventure Spa in Altenmarkt offers a varied bathing and sauna landscape on an area of around 30.000 m².

How many pools does the Adventure Spa Amadé have?

The Adventure Spa Amadé has a total of 11 pools.
There are the following pools: Rock crystal pool, wave pool, children's pool, relaxation pool, 2 amethyst pools, sports pool, saltwater pool, 2 rose quartz pools, plunge pool.

Are there slides in the Adventure Spa Amadé?

Yes, there are a total of 4 slides.
The following slides are available: snake slide "Kolibri", tunnel slide "Black Mamba", funnel slide "Python", single looping slide "Anaconda".

Is there a sauna area in the spa?

Yes, there is a spacious sauna area with five themed saunas, a hamam made of Sölker marble and a steam bath.

Is the sauna area free of textiles?

The entire sauna area is a textile-free zone.

What offers are there for children at the Adventure Spa Amadé?

Children can enjoy the 4 slides, the children's pool, the water climbing wall, the diving tower, the outdoor evening adventure playground and the winter laser show.

Can I buy bathing suits at the Adventure Spa Amadé?

Yes, there is a shop in the spa where you can buy various bathing utensils.

How far is the nearest airport from Altenmarkt?

The nearest airport is Salzburg Airport. Salzburg is about 50 minutes (65 km) from Altenmarkt.

Is there a train station in Altenmarkt?

Yes, there is a train station in Altenmarkt.

How often do the trains stop in Altenmarkt?

Are there good bus or train connections from Altenmarkt to the city of Salzburg?

Yes, the bus and train network is well developed in our region. Buses and trains run almost every hour, taking you comfortably to the city of Mozart. There is also a direct connection (without changing trains) to Salzburg 3 times a day.

You can find your perfect connection to Salzburg here.

Where can I buy tickets for the buses, etc.?

Bus tickets can be purchased either online or directly from the bus driver. Train tickets can be purchased either online, at the self-service counters on the platform or directly at the staffed counters in the larger stations. The nearest staffed ticket office is in Bischofshofen.

Where can I find public parking in Altenmarkt-Zauchensee?

Which taxi companies are there in Altenmarkt-Zauchensee?


Is there an indoor tennis court in Altenmarkt-Zauchensee?

No, unfortunately there is no indoor tennis court in Altenmarkt-Zauchensee. However, there is a outdoor tennis court in the centre of Altenmarkt, which is also open to guests. The court must be reserved online in advance.

Can I order brochures from Altenmarkt-Zauchensee?

Yes, you are welcome to send us an email directly with your brochure requests to info@altenmarkt-zauchensee.at or simply and conveniently order online.


What are the cancellation conditions in Altenmarkt-Zauchensee?

You can find more information about the cancellation conditions here.

Do all hosts have the same cancellation policy?

No, the cancellation conditions may vary from host to host. The general terms and conditions for the hotel industry are only a guideline for our hosts. For the exact cancellation policy, please conctact your accommodation.

What are the current Covid 19 measures?

Are there any conference venues in Altenmarkt-Zauchensee?

Yes, we also have conference and event locations for various seminars and events.

In which period can you go cross-country skiing in Altenmarkt-Zauchensee?

It always depends on the snow conditions in the village from when or how long cross-country skiing is possible. Experience shows that it is possible from mid-December to mid-March.

How many kilometres does the cross-country ski trail network in Altenmarkt have?

260 kilometres of groomed trails await you when cross-country skiing in and around Altenmarkt-Zauchensee.

Where is the entrance to the cross-country ski trails?

You will find central entrances with enough parking facilities at the Rosnerfeld and Therme Amadé.

Which is the most popular cross-country skiing route in Altenmarkt?

The most popular trails in Altenmarkt-Zauchensee include the Thermenloipe (3.7 km) and the challenging Olympialoipe (5.2 km) and the Zauchenseeloipe to Zauchensee (10.6 km).

Is there a cross-country ski trail to Zauchensee?

Yes, the Zauchensee cross-country ski trail. The high-altitude trail at up to 1,350 m is ideal as a day tour for advanced skiers. You can enjoy the peace, quiet and nature on the challenging forest cross-country ski trail. From Zauchensee you have the option of taking the ski bus back.

When are the cross-country ski trails in Altenmarkt prepared?

The cross-country ski trails in Altenmarkt-Zauchensee are regularly groomed (depending on condition).

Are there cross-country skiing courses for beginners in Altenmarkt?

Yes, there are also cross-country skiing courses for beginners in Altenmarkt-Zauchensee.

Find more inforamtions here.

Where can I borrow cross-country skiing equipment?

Cross-country skiing equipment can be borrowed from the sports shops in Altenmarkt and Zauchensee.

Here you will find all sports shops in Altenmarkt-Zauchensee:

What high-altitude cross-country ski trails are there near Altenmarkt?

The Gnadenalm high-altitude cross-country ski trail is around 20 minutes away from Altenmarkt by car. You can also reach the high-altitude cross-country ski trail in Filzmoos at Rossbrand in just under 20 minutes by car

Are there any restaurants that offer vegetarian food?

Are there restaurants that offer vegan food?

What culinary events are there?



Where are e-charging stations for cars?

Where are e-charging stations for bicycles?

What are the top experiences in Altenmarkt-Zauchensee?

What weekly experiences are there in Altenmarkt-Zauchensee?


Is Altenmarkt-Zauchensee suitable for families?

Yes, Altenmarkt-Zauchensee is the perfect place for an unforgettable holiday with the family - whether in summer or winter.

What can you do as a family in Altenmarkt-Zauchensee?

In Altenmarkt-Zauchensee, a varied range of offers for the family awaits you.

In summer:

In winter:

Is there also day care for children in Altenmarkt?

No, we therefore recommend booking a family hotel or a hotel in the Magic Mountains Club Village directly, as it is usually offered there.